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Finance & Funding

Problems Claiming Enhanced Housing Benefit?

Charities, voluntary organisations and registered providers (housing associations) that provide supported housing and/or tenancy sustainment services are entitled to Enhanced Housing Benefit to provide Intensive Housing Management. However, all things are not equal and some organisations are, in practice, more entitled than others.

What’s The Problem?

Charities, voluntary organisations and registered providers (housing associations) that provide supported housing and/or tenancy sustainment services are entitled to Enhanced Housing Benefit to provide Intensive Housing Management. However, all things are not equal and some organisations are, in practice, more entitled than others.

If your organisation has decided to set up supported housing in a local authority area without consulting with the local authority in question, don’t be surprised if you’re refused Enhanced Housing Benefit. We’ve been involved in Enhanced Housing Benefit claims since 2005 and we reinvented the term “Intensive Housing Management”, but we don’t represent supported housing providers that operate without the approval of local authorities.

However, there is no guarantee even if your organisation is entitled to Enhanced Housing Benefit and that you operate with local authority approval that will be successful in claiming it.

I metioned that all things are not equal. A registered provider/housing association landlord usually has fewer problems in obtaining Enhanced Housing Benefit because, in such cases, the local authority can fully recover from the DWP the Enhanced Housing Benefit it pays to registered providers.

In the case of a charity or voluntary organisation the local authority can only recover 60% of the difference between the Local Housing Allowance level and the amount of the Enhanced Housing Benefit claim. Small wonder then that charities and voluntary organisations are finding it harder and harder to claim Enhanced Housing Benefit.

We hear increasing numbers of situations where charities and voluntary organisations that provide supported housing are being told by local authorities that they must become registered providers in order to qualify for Enhanced Housing Benefit and/or be included on local framework agreements.

For most charities and voluntary organisations, applying to become a registered provider is akin to trying to get the proverbial camel through the eye of a needle. However, we understand why local authorities have a problem over subsidy loss due to Enhanced Housing Benefit claims they can’t fully recover, even though the “get registered as a registered provider” solution is a non-starter for the vast majority of supported housing providers.

So What’s The Solution Then?

In short the solution is the Exempt Accommodation Project which we set up earlier this year.

The Exempt Accommodation Project seeks to match non-registered supported housing providers, irrespective of their legal identity (charity, voluntary agency, private provider) that own or lease their properties with compatible registered providers in a more equitable way than traditional registered provider/managing agency agreements. The properties in question are then leased by the supported housing provider to the registered provider on a 5-7 year basis. As a consequence, local authorities can fully reclaim the Enhanced Housing Benefit they pay, because a registered provider is the landlord.

Since we set the Exempt Accommodation Project up we have been inundated with interest from providers and local authorities. We’ve also been successful in attracting a number of small, community-based registered providers to act as landlords by taking a short-term lease on supported housing providers’ properties.

These registered providers must, as a minimum, be responsible for:

  • Voids
  • Health & Safety
  • Tenant satisfaction
  • Administration of occupancy
  • Physical property standards

For managing the above, usually via the HB eligible (and otherwise entirely free) Cloudigs supported housing management system, the registered providers are paid around £20 per tenant per week. That’s over £100k per year, assuming 100 units of accommodation, the local authorities can then fully reclaim the Enhanced Housing Benefit they pay and supported housing providers have fewer problems in claiming Enhanced Housing Benefit, which we do for them anyway. We also provide the lease and management agreement templates for the registered providers and supported housing providers to use. Our costs, which are minimal, are charged to the Enhanced Housing Benefit claim. So what’s not to like?

The Exempt Accommodation Project is happy to take on more local authority approved providers, but we’re especially in need of community-based registered providers that would appreciate a generous revenue stream whilst making a major contribution to solving their local authorities’ subsidy recovery problems.

So whether you’re a supported housing provider struggling with Enhanced Housing Benefit claims, a registered provider looking for a good revenue stream whilst generating huge value for your community or a local authority looking for a subsidy recovery solution, please talk to us. The Exempt Accommodation Project won’t cost you anything, but it will gain you a lot. It’s what you call a “no-brainer”.

📺WATCH: All five of our Experts On Exempt webinars are now on our website!

Catch up on the incredible insights from experts including @luhc, @RSHEngland, @msfiveounces, @mpattersonltd @SpringHousing, @BhamCityCouncil, @JGJamieson, and many more!

https://www.commonwealhousing.org.uk/events/exempt-accommodation-webinars

Investors shouldn’t shy away from exempt accommodation, but nor must they see it as a get rich quick scheme.

There must be balance.

Catch up on our 4th webinar with @mpattersonltd and Rachel Chiu of @SpringHousing looking at positive investor models https://www.commonwealhousing.org.uk/positive-investors-model

#SupportedHousing providers & #RegisteredProviders should be part of the #ExemptAccommodation Project https://supportedhousing.blog/2021/08/03/enhanced-housing-benefit-the-exempt-accommodation-project-and-the-oversight-of-supported-housing #ukhousing

Supported housing providers having their #HousingBenefit restricted & being told to become Registered Providers. Why? #ukhousing #supportedhousing #enhancedhousingbenefit #housingassociations

https://supportedhousing.blog/2021/05/10/why-are-some-local-authorities-restricting-enhanced-housing-benefit-payments-to-charities-voluntary-agency-supported-housing-providers-and-or-forcing-them-to-apply-to-become-registered-providers/

A post from The #SupportedHousing Blog on routinely HB eligible #IntensiveHousingManagement tasks & functions.
#EnhancedHousingBenefit for Intensive Housing Management is complex. I can help you
#ukhousing #intensivehousingmanagement #supportedhousing
https://supportedhousing.blog/2021/04/18/intensive-housing-management-enhanced-housing-benefit

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