What’s the Difference between Intensive Housing Management and Maintenance, and “Care, Support or Supervision”? 

Two staff members discuss a benefits application form in a busy office setting.

Intensive Housing Management and Maintenance are “Support and Supervision”.  Intensive Housing Management and maintenance are likely to be “more than minimal”, and there should be no requirement to provide additional CSS for the purposes of housing benefit or exempt accommodation compliance.

Help With Claiming Enhanced Housing Benefit

Supported housing providers will have noticed recently that enhanced housing benefit claims are subject to more intense scrutiny than has historically been the case.